Details for We are hiring an organized, accountable and responsibility driven individual

Client Service Manager We are hiring an organized, accountable and responsibility driven individual to join our team. If you are client focused and
love exceeding expectations while thriving in a busy
team environment then this is the job for you.
This role is designed for the person who can recognize opportunities for improvement and then make it
happen! We hire "go-getters" who can follow
through on making real, sustainable change.
As the Client Service Manager you are responsible
for the day to day customer service operations.
The successful candidate will manage and deliver
client interactions in a consistent manner that provides an exceptional experience; including communication to all client inquiries within a timely manner,
updating and maintaining the client/employee
schedule in coordination with others, generating
service estimates, and managing exceptions and
service complaints professionally while maintaining
regular business operations.
You will also ensure compliance with all company
policies and regulations. You will deliver exceptional
customer service everyday through better teamwork, effective communication and proper preparation. You will focus on the business and service side
of our business by keeping the client experience
and our team's wellbeing at the top of your priority
list. It is fundamental that you have the ability to interreact with clients in a positive and energetic way.
Salary DOE; Fully paid health insurance; Short and
long term disability insurance; Life Insurance; IRA
with 3% Employer Match; Paid Vacation and Sick
Leave. (307) 690-3605, hr@theshinegroup.net

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