Uber Eats

Quiznos is one of the Jackson restaurants offering delivery through Uber Eats. Owner Bobby Thomson said customers, particularly out-of-owners, have wanted delivery for a long time but until Uber Eats it wasn’t economically viable.

Tacos, barbecue feasts, sandwiches and more are coming to Jackson Hole doors via Uber Eats.

Since the delivery service debuted locally several weeks ago, more and more restaurants are appearing in the app.

The arrival of Uber Eats during the pandemic shutdown was fortunate, restaurant owners say, but being able to offer delivery will come in handy even after the crisis subsides.

“We can only do takeout or delivery now,” said Brooke Rice of Blue Collar Restaurant Group, “but we’ll continue to use it once we go back to normalcy.”

There have always been customers who want their food brought to them, but Jackson’s employment market is not conducive to having drivers available, said Bobby Thomson, owner of Jackson’s Quiznos.

Uber Eats, he said, “has really been an easy way for our business to pass along the responsibility of delivery to Uber drivers while also continuing to serve our customers.”

As popular as Uber Eats already is now, he said, it will be even more so in summer months, because travelers are accustomed in their own towns to being able to order in and have the food brought to them.

“I can’t tell you how many times we’ve had calls over the summer from customers who want us to deliver,” Thomson said.

Besides Quiznos, some of the Uber Eats choices are Cowboy Coffee, Big Hole BBQ, Bin22, Fiesta Mexican Restaurant, Jackson Drug, Pinky G’s Pizzeria, DQ Grill & Chill and Hatch Taqueria and Tequilas.

Among the others are Liberty Burger, Merry Piglets, Noodle Kitchen, Moe’s Original BBQ, Streetfood at the Stagecoach, Bubba’s Bar-B-Que Restaurant and Sidewinders American Grill.

Several others appear in the app but are labeled “currently unavailable.”

With restaurants barred from dine-in service, Uber Eats is providing a welcome boost in takeout business.

“It’s probably, on average, doubled the amount of orders we get,” said Ari Baker, who works at Big Hole BBQ.

She thinks Uber Eats will grow in popularity in Jackson because people here have had such a limited variety of food available for delivery. Pizza, basically.

“Having the option to get anything delivered to you — you can get coffee delivered — I think that’s definitely the appeal of it,” Baker said.

Rice said all the Blue Collar restaurants are on the app. They reopened April 22 after a two-week break and in just a few days were already seeing the Uber Eats effect.

“We’ve been definitely getting orders through it, more so at night,” Rice said Thursday.

Though there’s a delivery fee she thinks customers like not having to get in their cars to pick up food.

“It’s the luxury of not having to leave your house,” she said.

Uber driver Jason Deshner said he is one of five here who are doing Uber Eats deliveries. He’s transported restaurant meals to people down Fall Creek Road, in Wilson and in Teton Village as well as downtown Jackson.

“That very first day people started trying it,” he said. “I think it’s an amazing program.

The week of April 13-20 he made 19 Uber Eats runs, he said.

Big Hole BBQ has been the busiest for him, he said, but Hatch Taqueria and Tequilas and Jackson Drug have also come on strong.

Evenings from 6 to 9 are the busy time, Deshner said.

That’s when Thomson believes Uber Eats will be a hit, especially with tourists.

“I think that they’ll use it a lot more, especially for the dinner hour, if they’re tired from a day out and just want to order in,” he said.

From a restaurant’s standpoint Uber Eats is “really easy and efficient,” he said.

“We don’t have to spend time on the phone with customers to hand take an order. It comes right into the tablet, and we print it out and go from there.

“They even have marketing features in it.

“I just put on one: If you spend more than $15 you get $3 off your order. I’m trying to incentivize people to use the app to figure out its ease of use.”

Quiznos was taking orders by phone, walkup and online, and Uber Eats now makes a fourth option.

“Having four sales channels while customers can’t come inside is extremely helpful,” Thomson said.

Contact Jennifer Dorsey at jennifer@jhnewsandguide.com or 732-5908.

Jennifer Dorsey is chief copy editor and Business section coordinator. She worked in Washington, D.C., and Chicago before moving to the Tetons.

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