Everyone knows that with the immense beauty of living in Jackson, at some point comes the realization that the services available in other towns are not always so readily available here.
Luckily, if it is your copier or printer that needs help, you can get a technician right away with Valley Office Systems.
The office supply store specializes in copiers, printers, office supplies and even furniture. But what sets it apart in Jackson is the three service techs on staff, said Randy Seal, a major account manager.
“If you call us, we’re there the next day at the latest,” Seal said.
When major office equipment isn’t working, it can impact the entire company. Valley Office Systems prides itself on a four-hour response time, and its dedication to making sure customers don’t have to wait for help, Seal said.
The company, which opened its Jackson location in 2013, has business in multiple cities in Idaho and Utah. It has provided more than 200 copiers to businesses in Jackson, Afton and Pinedale, Seal said. The company provides a written guarantee with all its products.
“We stand behind the equipment we sell and we emphasize customer service,” Seal said.
Seal has more than 30 years in the industry. That experience is not uncommon in the company. Many employees have decades in the office supply business.
Office Valley Supplies was originally established in 1974 in Idaho Falls, Idaho, and it expanded to other Idaho cities before Howard Hansen, Colleen Hansen, Tom Gwinn and Kathy Gwinn purchased it in 2003. The new owners continued to grow the business including expanding to Jackson to serve Teton Valley in 2013.
Seal is in the Jackson office several times a week to work with western Wyoming businesses, and the technicians are available all week, he said. This gives Seal a chance to build relationships with business owners and allows the companies a chance to work in person with an office-equipment expert.
The company prides itself on being “a service company above all else,” Seal said. “We are there from the sale to well after.”